Seamless shift operations with StaffApp

Initial Situation

The Rigahaus Senior Center in Chur operates a 24-hour shift system, where traditional communication tools like emails or intranets often reach their limits. Especially in nursing, where staff often work directly at the bedside, communication was inefficient, particularly for urgent messages. This situation became particularly evident in times of crisis, such as during the Corona pandemic, when fast, time- and location-independent information delivery was necessary.

Goals

The goal of the Rigahaus Senior Center was to find a communication solution that works independently of office hours and allows direct contact with the staff. The focus was on rapid information transfer, particularly in emergencies, as well as overall efficiency improvement.

Implementation

With the introduction of the StaffApp, the Rigahaus Senior Center was able to establish a digital communication platform that is optimally tailored to the needs of a shift operation. The nursing staff receives relevant information directly on their mobile phones, eliminating delays in communication. The user-friendly design of the app ensures high acceptance among staff and enables seamless integration into everyday work.

Result

The StaffApp has proven particularly effective in the Rigahaus Senior Center during crisis situations. Staff were able to be quickly informed in a time- and location-independent manner. Sandro Ursch, the managing director of the Rigahaus Senior Center, describes it this way:
“In a 24-hour shift operation, staff are not always reachable on-site during office hours. The StaffApp has particularly proven itself in crisis situations like Corona and has demonstrated its capability for fast information delivery in a time- and location-independent manner.”

The introduction of the StaffApp led to a noticeable increase in efficiency and better organization at the Senior Center Rigahaus.