Case Studies
A Simple Employee App for a Complex Work Environment
The KKL is a multifunctional building in Lucerne with a concert hall that is valued for its top-class acoustics, built according to the plans of the architect Jean Nouvel.
In addition to holding cultural events, the KKL team organizes congresses, customer events and employee events.
Event management, technology, ticketing, catering and gastronomy, decoration and guest services are also organized and implemented by the KKL.
Communication with the approximately 400 employees was becoming increasingly difficult and time-consuming, especially given the large number of freelancers and employees with very low salaries. The KKL therefore decided to evaluate solutions for a mobile intranet.
The choice fell on StaffApp. "We wanted an easy-to-use solution that could be maintained without much effort. We don't need chat functions or other technical gimmicks, just a simple means of communication that reaches all of our employees at the same time," says Vania Vargens, assistant to the KKL management.
Since implementing StaffApp at the beginning of 2018, the KKL has been using the app to communicate CEO and HR news, invitations or surveys to employee events or overviews of planned events at the KKL to its employees. Weekly menus and other documents are also distributed to the workforce in a target group-specific manner.
The reactions of the employees are convincing: "We had mainly positive feedback on the introduction of the app. Our team feels well informed and can rely on a reliable source of information. Our HR team has also been noticeably relieved. StaffApp is a valuable addition to our organization," explains Vania Vargens.
Efficient Internal Communication for Companies With Mobile Employees
Lauber IWISA AG was founded in 1933 by Alfred Lauber in Raron (Canton of Valais). 30 years later, the first branch was opened in Naters.
Today, the company employs around 200 people. The core competence of Lauber IWISA AG is the planning and construction of buildings as highly efficient complete systems.
The specialist offers all services related to the building technology of the future. From consulting and planning to installation.
The range of services offered by Lauber IWISA AG is as diverse as the work locations and skills of the employees, who mostly work in a decentralized manner. "As a company, it is very important to us that information can be communicated to our employees quickly and consistently.
Furthermore, it is important to avoid important information getting lost in the flood of emails," explains Pascal Ebener, member of the management board of Lauber IWISA. That is why the management decided at the beginning of 2018 to use an app for internal communication.
Today, Lauber uses IWISA StaffApp to communicate internal news, disseminate information about employee events or small surveys.
"An important requirement for the app was that we could also divide our workforce into meaningful user groups.
Information that only concerns one department or group should be distributed selectively," adds Ebener. Thanks to StaffApp, this is easily possible. Thanks to the integrated document storage, even important information and instructions, for example on occupational safety issues, are available directly via StaffApp.
StaffApp can also be used as an address book. Pascal Ebener sees potential for optimization in translating the app into different languages. "In the construction industry in particular, there are many people who do not speak German.
By implementing different language versions, we hope to further increase the use of StaffApp in our company in the future," says Ebener.
Communication with our Employees Has Improved Tremendously!
"Since we started using the StaffApp, communication with our employees has improved tremendously and become significantly easier. We can communicate promptly and target specific groups. Employees have an easy-to-use and user-friendly tool at their disposal and no longer miss any news. Additionally, they can reach any team member through the chat function without having to exchange personal data such as phone numbers or private email addresses. For us, this app represents real added value, and we are glad we decided to use it."
Lintharena - Sandra Gilly,
Head of Administration & Personnel
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